Privacy Policy

Privacy Policy
This Privacy Policy is intended to be incorporated into the Terms of Service (the “Terms of Services”). and it describes how VELOXIA YAZILIM VE TEKNOLOJI A.S. and its subsidiaries, parent companies, joint ventures and other corporate entities under common ownership and/or any of their agents, consultants, employees, officers and directors (collectively, as “Veloxia”) having its headquarters Esentepe Mahallesi, Talatpaşa Cd. No:5, 34394 Şişli/İstanbul in order to collect, use, process the personal information (“Personal Information”) of the persons downloading, using and accessing the below defined services (“ User”) conferred rights related thereto . In this Privacy Policy Veloxia refer to the games, websites, marketing and advertising activities and other services collectively as the (“Services”).
This Privacy Policy applies to all of the Services , whether accessed on the website , mobile devices, PCs , social media platforms, several integration programs or on other platforms and alike. It also applies to the marketing and advertising activities on all platforms and other services that Veloxia may provide or any of the marketing and advertising activities that Veloxia may engage with through third party analytics and ad-network services ,social media platforms and similar platforms and systems from time to time.
The user herby grants and undertakes the collection and processing of his/her Personal Information under the terms and scope of this Privacy Policy.
By using and downloading the Services, User herby explicitly agree and accept this Privacy Policy. If User is not willing to agree and accept this Privacy Policy, the User is obliged to cease the use of the Services and delete the Services from his/her equipment.

Types of the Collected Personal Information
Personal Information regarding the current, prospective, and former clients, customers, users, visitors, and guests may be collected. The types of Personal Information Veloxia may collect may vary upon the Service that User gets or relationship between Veloxia
By downloading, accessing and/or playing (if applicable) the games or using the Services, User consents to the collection of information about User by Veloxia. Please find below the types of Personal Information to be collected regardless of the collection method
User name, email address, player name, password and profile information (such as profile photo).
User identification number and/or user name, User profile picture or his/her URL, location, sex, the login e-mail
age-range, locale, language of User application, time zone numbers for User friends who are also connected to the Services.
mail address, phone number or mailing address
User personal comments which may include Personal Information
Personal Information to be published on the fan pages, forums, sites or to be provided via contest
Protocol (IP) address, cookie identifiers, mobile advertising identifiers, User mobile device’s identifiers like User Identifier For Advertising , Advertising ID, Game Center ID, the type of computer or mobile device User are using, User device’s operating system, version, model, hardware type and other device identifiers that are automatically assigned to User computer or device when User access the Internet, browser type and language, hardware type, operating system, Internet service provider, pages that User visit before and after using the Services, the date and time of User visit, the amount of time User spend on each page, information about the links User click and pages User view within the Services and other actions taken through use of the Services such as preferences.
performance and game contextual data like User games session activity;
aggregated and/or de-identified information that is not intended to specifically identify a user; and
technical information such as device identifier,
details about how User uses and interacts with the Services (for example, information about how and when User play the games or visit the websites(s),
information that User provides Veloxia with when User fills in forms, and/or questions or complete surveys when using any of the Services, when User creates an account with Veloxia or if User invites his/her friends to use the games and Services; (such as gender, name, date of birth place, nickname, nationality etc )
the content of messages sent using the chat and messaging systems;
User interactions with Veloxia on the social media channels;
ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing and/or marketing the Services through use of services
information Veloxia collect via cookies and widgets that allows Veloxia to collect data, such as User device’s model, operating system and screen size, IP, game center IP, preferences and other information about how User use the Services
information that Veloxia collects about User from the other group companies or other third party companies who have obtained User’s consent or have another legal right to share such information with Veloxia (including publishing partners, platforms, advertising platforms and partners and data aggregators who have obtained). This may include attributes about User and User interests, as well as other games and services that User uses, demographic and general location information.

Collection of Personal Information
The types of Personal Information Veloxia may collect (directly from User or from Third-parties) and the privacy practices varies on the nature of the relationship User have with and the requirements of applicable law. Some of the ways that Veloxia may collect Personal Information may include:
information collected from third-parties when installing and playing the games (Third-party applications, like Apple, Google, Amazon and/or from social networking Sites such as Facebook)
information collected directly from user (during registering for an account. communications with us, user reviews. ,fan pages, forums, and posting on the site, registration for contests )
automated data collection
information submitted via ancilliary services
ad networks

The primary goal of processing the Personal Information is to provide a better gaming experience, improve the Services, and conduct marketing and research activities and create reports for internal use. The Personal Information may be stored anywhere in the world including but not limited to Turkey either physically or electronically.
Personal Information may be collected and processed for the purposes of contacting the managing the account and relationship with Veloxia and improving the experience during the use of the Services; research, surveying, and engaging with User , for example by sending communications (including by email) ; marketing and promotion of Services, to create reports, analysis or similar services for use by Veloxia; business intelligence, preventing cheating, crime or fraud; to deliver advertising and marketing and promotional information to User ;to notify User about products and services or upcoming special offers/events that may be interest of User; to operate, improve and optimize the Services; to create game accounts and allow users to play the games; to personalize the Services, understand the users and their preferences to enhance user experience and enjoyment using the Services; to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages; to enable players to communicate with each other in games or on the social media accounts; to prevent potentially prohibited or illegal activities and protect of the players; to ensure internal quality control; to provide services via mobile devices; for third party payment requirements; for serving cookies, pixel tags, , analytics information and interest-based or targeted advertising by being subject to the terms of these Privacy Policy and the relationship between User and Veloxia. The User accepts, acknowledges and promises that his / her Personal Information and might be used in limited manner by the Veloxia to the extent that it is limited to the format and purposes set forth in this Privacy Policy
In case that Services includes additional links and references to third party sites, services and other domains. Such third party providers can use advertising identifiers, cookies, web beacons, and other tracking technologies (including location tracking in location-based games) to collect or receive information about User. statements of Veloxia under this Privacy Policy do not apply to the features, technologies or practices of such third parties. User acknowledges that Veloxia is not liable for the compliance of such third parties to protection of the Personal Information. Veloxia shall under no case held be liable for the content of such sites and services.

Use of Personal Information
The Personal Information shared by the User shall in no case be used for the interest of other third Parties either directly or indirectly and shall be disclosed except as provided below.
Veloxia may share User’s Personal Information to the A)service providers with respect to (i)IT and related services; (provision of information and services User have requested; (ii) payment processing third parties; (iii) customer service activities; and (v) in connection with the provision of the Services. B) business partners .c) marketing – interest-based or targeted advertising and third-party marketing partners.
Personal Information, other account information and content shall be disclosed in order to comply with law enforcement or national security requests and legal process, such as a court order or subpoena; and to respond to User requests.

Transfer Abroad
Services provided by Veloxia is global by nature and Personal Information can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than User’s residential country, Veloxia takes steps to ensure adequate safeguards are in place to protect Personal Information as explained in this Privacy Policy. Since each country has its own jurisdiction, so the privacy laws applicable to the places where Personal Information is transferred to or stored, used, or processed in, may be different from the privacy laws applicable to the place where User is resident.

User Rights
User have certain rights in connection with User personal information and how Veloxia handle it. User can exercise these rights at any time by contacting us. In that vein , User are entitled and have right to
access and require information regarding the types of personal information of Users is processed and to ask detailed information
learn the purpose of Personal Information processing and whether such Personal Information are used for such purpose
know the parties to which such Personal Information is transferred within the country or abroad
ask the correction of Personal Information in order to be true actual and updated
demand the deletion of User’s Personal Information
object to the processing of Personal Information about himself/herself which is processed on the grounds of legitimate interests
demand from Veloxia to inform other third parties regarding the correction, deletion destruction of such Personal Information
object the results against to User which occurred through analyze of such Personal Information via exclusively automatic systems
demand compensation in case of any damages due to the processing of Personal Information in violation of applicable law
request a restriction of the processing of User Personal Information, such as when User is disputing the accuracy of User data held by Veloxia.
Veloxia shall finalize the requests of the User as stated in reasonable time and manner and yet no later than 30 (thirty) days. If the use of right by the User requires additional cost, then Veloxia may be entitled to demand such costs from User.
For the use of rights conferred to User, User may also be required to take additional steps, such as deletion of Services or, suspension of User’ Accounts or the connection with several application or social network. For the use of the rights by User, Veloxia may demand from the User the verification of its identity.

Opt Out
User may opt out in any time in accordance with his/her sole discretion, clicking on the opt out link provided in all marketing mailings, by turning off notifications from mobile device or SNS settings or by sending an e-mail to [email protected] without incurring any costs. Please note that if User opts ins or out of receiving marketing communications from Veloxia, Veloxia may still communicate with User from time to time that Veloxia needs provide User with information about the Service that User using, if Veloxia needs to request information from User with respect to a transaction initiated by User, or for other legitimate non-marketing reasons,
If User wants to stop receiving push notifications, which are messages an app sends you on User via mobile device even when the app is not on, User can turn of push notifications by visiting his/her mobile device’s “Settings”. Many of the Services also offers the ability to turn off push notifications in the “Settings” section of related Services
For the notification by personalized advertising from third-party partners, User can opt in or opt out of third-party customized advertising through the device Settings and other third-party opt-in or opt-out tools. If User does not want to receive tailored in-application advertisements from third parties that relate to his/her interests on his/her mobile device, User may adjust the ad tracking settings on his/her device (such as turning on Limit Ad Tracking). User can also reset the “Advertising Identifier” (such as an IDFA) from User’s mobile device’s settings. Further, depending on the platform provider (such as Apple or Google), User may be able to download apps that offer to provide User with control regarding the collection and use of cross-app data for tailored advertising. All of the opt-in or opt-out tools described in this provision are provided by third parties, not by Veloxia. Veloxia does not control or operate these tools or the choices that advertisers and others provide through these tools.

Protection and Retention of Personal Information
In order to help ensure a secure and safe experience, Veloxia is continuously developing and implementing administrative, technical and physical security measures to protect the Personal Information from unauthorized access or against loss, misuse or alteration. that are located in secured facilities
Veloxia retains Personal Information as long as the account is active or as needed to provide User the Service. If User ask Veloxia to remove User’s Personal Information, Veloxia will retain Personal Information as necessary for legitimate business interests, such as to comply with legal obligations, resolve disputes.
The Personal Information is protected by protocols and procedures designed to ensure industry-standard security of such information, such as firewalls and data encryption. Yet Veloxia cannot ensure or warrant the security of any information that User transmit to Veloxia or through the Services.

Revisions and Updates
This Privacy Policy may be revised, amended, or promulgated upon the sole discretion of the Veloxia. The latest version shall apply in each case. In order to be effective, Veloxia does not need to notify User and such amendments shall become effective as of the publication date. Continuing the use of the Services shall be deemed as an acceptance to such revised terms

If User has any questions and demands about the privacy practices or this Privacy Policy, User should contact Veloxia’s data protection officer by email at [email protected]. Veloxia will be at User’s disposal in a timely and urgent manner.

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Levent 199
Büyükdere Caddesi, 199,
Şişli, İstanbul

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